Transform Your Look with Salon 221 Salon

                                                           48 hour cancellation Policy ​

 Once you have solicited the salon for services and your appointment is scheduled,

 it's the client's responsibility to arrive inside before the start time provided if you didn't make any changes 48 hours in advance. 

The full time provided is needed for your consult wash and service before the next client walks in. Clients are scheduled back to back when the salon is open.

Set your appointment to start earlier to avoid arriving late and leave extra travel time.

                                     48 hour Late Cancellation Fee / Late Arrival Fee

                           50% fee of the total services booked for the time slot held

                           * for late cancellation 

                           * arriving late past the time a service can be performed 

                               within the reserved income service slot held . 

                                   Fee applies for holding the income service slot  

              while turning other clients away &  without 48 hours prior notice to 

                                                   refill the appointment slot.

            Fee will need to be paid prior to rescheduling for a new appointment 

                                     within 30 days of the missed appointment

                                                      left in the mail slot overnight. 

               This is an honor system to continue receiving services in this salon.

Clients that no show for their appointment will not be provided a future appointment in the salon.

Salon 221 reserves the right to not perform a service or book an appointment.

Visitors need to be able to safely move around independently without do hardship or accidental injury to not fault of our own. For liability reasons a stylist cannot provide caregiver services and physical supports to clients. 

Visitors not being worked on will need to wait in the designated stationary reception seats provided and not in a styling chair if your not being worked on.

If a visitor has any instances where they seem unsteady and need support to help them while in the salon with the nature of our services moving chair to chair, the client will then be asked to manage this concern by being asked to bring a caregiver, friend or companion inside the salon to stay with them and walk them around chair to chair until you leave.This will need to be provided for all future appointments to continue receiving a service in the salon, ensuring that you can safely navigate during your appointment with help from a companion without do hardship. If the visitor cannot meet this standard of care by having someone walk them around inside the salon the client will need to then seek out service elsewhere best suited for them.  This salon does not provide at home hair care.

All hair salon service sales are final and non refundable,

including goods sold. 

Hair Adjustments

You will need to notify the salon within 3 days if your unhappy with your hair and return to the salon for a hair adjustment within the 72 hours/3 days to honor the same service without charge to have an adjustment, (if an adjustment can be made) not all services can be modified once done. 

Taking pictures of products is prohibited .

Place an order for pick up or purchase in person from the salon the same day.