appointment policy
Please arrive inside before the start time provided if you didn't make any changes 48 hours in advance.
48 hour cancellation policy
Please Please call and provide 48 hours prior notice of your appointment to make any changes.
late cancellation policy
Late Cancellation Fee / Late Arrival Fee
is 50% of the total services booked for holding the income service slot while turning clients away.
The salon does not book online or hold card numbers. A fee would need to be paid prior to rescheduling for a new appointment by leaving a check overnight in the mail slot within 3 days of the missed appointment as an honor system to continue receiving future appointments in the salon.
no show policy
Clients that do not show for an appointment will not be provided another appointment.
consultation policy
Hair consulting is provided in person, with an appointment for the service received that day.
Consultation without service is $35.
service disclaimer
Salon 221 reserves the right to not perform a service or book an appointment.
Sales policy
All hair service sales are final.
HAir ADjustment policy
3 Days/72 hours Policy To Notify & Return Once
Adjustments are more of what you already had done such as texture or layers onto dry hair. Cutting shorter is not considered an adjustment and is a new wash cut & blow dry service and full time slot.
All other services otherwise are a new service fee.
Clients that change their mind does not constitute for redoing hair without new fee that are indecisive on what they want while finding tones or another hair length that they want to stick with after receiving what they asked for.